Refund & Cancellation Policy
🔄 Refund & Cancellation Policy
We want you to love your purchase. If there's an issue, we're here to help — but under fair and clear conditions.
✅ Returns & Refunds
We only accept returns in the following cases:
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The item is damaged
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The item is defective
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The item is incorrect (wrong product or size sent)
📌 Important:
❌ We do not accept returns or offer refunds if:
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You change your mind after delivery
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You don’t like the product or no longer need it
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The issue is reported after 48 hours of delivery
⏱️ Time Limit:
Customers must report any issue within 48 hours of delivery. After that, the request will not be accepted.
To request a return:
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Email us at 📧 grabloz25@gmail.com
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Include your order number
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Attach photos or videos clearly showing the issue
The product must be unused, in its original packaging, and returned in the same condition it was received.
💳 Refund Method
Once approved, your refund will be processed to your original payment method within 5–7 business days.
❌ Order Cancellations
Orders can be canceled only within 2 hours of placing the order. After that, we begin processing and cannot guarantee cancellation.
📩 Contact Us
For any issues or return-related questions: